Store Policy

Your privacy matters to us, and we promise to look after your information properly. This policy explains what data we collect, how we use it, and your rights.

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👀 What Information We Collect

When you place an order or contact us, we may collect:

• Your name

• Email address

• Postal address

• Phone number (if provided)

• Payment details (processed securely by our payment providers – we never see or store full card details)

• Personalisation details you provide for your card (e.g. names, messages)

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🧾 How We Use Your Information

We only use your information to:

• Process and fulfil your order

• Personalise your card as requested

• Contact you about your order if needed

• Comply with legal or accounting requirements

We do not sell or share your data for marketing purposes.

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💳 Payments

Payments are handled securely through trusted third-party providers (such as Stripe, PayPal, or Wix Payments). We do not store or have access to your full payment details.

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📦 Sharing Your Information

We only share your information when absolutely necessary, for example:

• With delivery services to send your order

• With website or payment providers to run our business

All third parties are required to keep your data secure and use it only for the intended purpose.

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🔐 How We Protect Your Data

We take reasonable steps to keep your information safe and secure, including:

• Secure website platforms

• Password-protected systems

• Limiting access to personal data
   

⏳ How Long We Keep Your Data

We only keep your data for as long as necessary to:

• Fulfil your order

• Meet legal and accounting obligations

Personalisation details are not kept longer than required.
 

🧑‍⚖️ Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request corrections to your data

• Request deletion of your data (where legally possible)

• Object to or restrict certain processing

To exercise any of these rights, just get in touch.
 

📧 Contact Us

If you have any questions about this policy or how your data is handled, contact us at:

thebrawcardco@gmail.com

The Braw Card Co
UK
 

🔄 Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page.